Open source software support

Aditi LLC provides consolidated technical support for hundreds of enterprise-ready open source packages. Aditi's internal support engineers are backed by the Expert Community of open source committers and contributors as well as open source vendor partners, providing you with expert resources to resolve any issue. We also offer indemnification coverage to enterprises that purchase technical support for open source from Aditi.

Open Source Support Levels

Aditi provides commercial-grade support for open source in both development and enterprise production environments. You can choose a different level for each open source package you use.

Production Support provides 24x7 coverage with guaranteed service level agreements to keep enterprise production applications up and running.

Developer Support provides expert advice on the configuration, integration, and use of open source software as well as recommendations for open source packages and quick turnaround on bug fixes.

Indemnification for Open Source Software

Aditi offers indemnification coverage for open source software in order to help enterprises protect against the intellectual property risks that can come with open source software. Open source indemnification coverage from Aditi ensures that enterprises are financially protected should a third party file an infringement claim based on the use of open source software obtained from the Aditi. Aditi's indemnification coverage helps mitigate the intellectual property risks associated with open source, thereby enabling enterprises to increase savings and productivity by safely using more open source software.

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